shipping and returns
Our packaging is simple and eco-friendly.
We wrap all items in natural-hued eco tissue paper, tie with organic hemp twine and send in a My Moon-stamped recyclable mailer.
We offer free standard shipping on domestic orders of $50 or more. Orders must total $50 or more after discounts and promo codes are applied to qualify for free shipping. (3-7 Days)
Orders are typically processed within 3 business days.
You will receive an email notification as soon as your package is on the way.
If you have any questions about your shipment, please contact us at firstname.lastname@example.org
If you would like to return or exchange an item, please contact us within 30 days of your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging. *Gift cards and Sale items are non-returnable.
We can do exchanges for items if they are defective or damaged.
To initiate an exchange or return please email us at email@example.com.
fabrics and dyes
We are always sourcing and sampling fabrics to find that combination of organic, sustainable, minimal (if a print), soft and versatile that makes a My Moon baby product.
Oftentimes we find a fabric we love but can only secure a small amount of it, so limited editions are common.
If you have any specific fabric questions or suggestions, please contact us at firstname.lastname@example.org
For hand-dyed products we currently use 100% organic indigo and 100% organic madder root.
All hand-dyed products are dye-set in cold water and dried on high heat to pre-shrink.
To care for your hand-dyed product, we recommend machine washing in cold water with mild detergent and drying on medium heat.
Our simple, natural packaging of recyclable tissue paper, hemp twine and My Moon-stamped recyclable mailer is gift ready.
If you would like to include a Gift Message, type your message into the input box in the Cart (pre-Check-out) and we will print your message in our "PT Sans" font on recycled card-stock and include it in your package.